i
Register via Paper Form
ii.
Register
via
telephone to dial 080-7256087
iii.
Register Complaints Via Online
http://www.channapatnacity.gov.in/grievance-redressal.html
3) Who will answer
Received the Complaints?
3 people in each shift
will be working round the clock will
receives the Complaints
4)
How they can help?
The Helpline
staff will listen to your
grievance carefully and asks the
details of Complaints
like location, complainant
name, telephone number, email
address and Helpline
staff will give you a
complaint number.
5) What
next after registering the complaints?
As soon as complaint is
registered in Helpline, it will be
communication to the Concerned field staff who will
immediately responded to the citizens.
6) What type
of
complaints can be registered at HELPLINE?
You
can register
complaints related to civil amenities like
under Ground drainage cleaning, Road repairs,
pothole filling,
Street Lights Repair/Installation,
Removal of garbage and carcass of stray dogs/pigs
can be Registered at
Helpline.
7) Is there any time
limit to dial Helpline?
There is no time limit;
Helpline is working round-the-clock.
8)
How
to know the status of my Complaint?
Just call to
Helpline number
(080-7256087)
or visit
directly with Receipt number Helpline staffs will tell the
status of your
report. If you registered
a complaint through
Online
obviously u get the status of the complaint in your
Mail ID.
9)
How
much time it will take to solve my
grievance?
Depends upon the type of
Complaints. i.e., Minor
Complaints will
solve earlier. Major Complaints
may take some time. drainage
cleaning, Road
repairs, pothole
filling, Street Lights
Repair/Installation, Removal of garbage and
carcass of stray dogs/pigs
can be Registered at
Helpline.
